GOOD TO KNOW
Frequently asked questions
- What paper are the unframed prints on?
- Enhanced matte paper, 189 gsm, printed with water-based inkjet at 300 DPI. Matte keeps the ink flat and the paper soft, which is why the stroke edges stay crisp instead of catching the light.
- What sizes are available?
- Unframed matte prints are offered from 12×18 up to 24×36 inches. Framed posters and canvas are offered in their own size ranges on each print’s page. Not every size is offered for every piece — the artwork is composed for one aspect ratio and scaled from that master.
- How long does delivery take?
- Prints are produced on demand and ship in 5–8 days. You will receive a tracking link by email once the order is dispatched.
- Do you ship internationally?
- Yes. Unframed posters and canvas ship internationally, including to Australia. Framed prints cannot currently be shipped to Australia because of local wood import regulations.
- How do the framed prints arrive?
- In a solid wood frame with an acrylic front protector and hanging hardware already fitted — the frame is Black, Red Oak, or White. The print is already mounted, so it is ready to hang.
- What if my print arrives damaged?
- Every order is covered by the print partner’s guarantee. Contact us within 30 days of delivery and it will be reprinted and reshipped.
- Can I return a print?
- Because every print is made to order, we cannot accept returns of change-of-mind orders. If a print arrives damaged or is not what you ordered, we will reprint it.
- Is AI used in the artwork?
- The calligraphy itself is always drawn by hand. AI is used only for the backgrounds behind the ink, and each print says so on its page. If a piece has no AI involvement, it does not claim any.
- Are the prints signed?
- The artist’s mark is part of the composition on most pieces, placed inside the safe area so it is never trimmed.
Still deciding?
Browse the prints, or read more about the practice behind them.